In todays times, enormous pressure is placed on churches to deliver quality "customer service" in the name of excellence.  In a seeker sensitive church environment "customer service" is the number one objective.  However, really what people are looking for is different than perhaps they even know.  Excellence is a requirement in the Kingdom but not in place of the supernatural.  Lives transformed, healings, and restorations are all evidences of the Kingdom being present. "Customer Service" is a vehicle to serve the people that are being transformed and restored. We as a church need to mobilize the people to become sensitive to the supernatural because in the end "customer service" demands and expectations changes in this serve me world we live in, however, a life transformed and restored to God will be ignited to bring the best "service" thats out there.  Transformed people transform systems and society.